We need to make two preliminary remarks before dealing with the issue of Disaster recovery.
The first premise consists in explaining what
“Disaster Recovery (DR) involves a set of policies and procedures to enable the recovery or continuation of vital technology infrastructure and systems following a natural or human-induced disaster. Disaster recovery focuses on the IT or technology systems supporting critical business functions, as opposed to business continuity, which involves keeping all essential aspects of a business functioning despite significant disruptive events.”
The second premise is Murphy’s first law: “If anything can go wrong, it will.” Far be it from us to bring bad luck, but anybody who works in a company knows very well that, when dealing with clients or suppliers, we come up against this law more than we would like.
This is why we would like to list 5 good reasons to adopt a Disaster Recovery solution.
1° Have you ever had a problem with your IT system?
Business Continuity. Sooner or later, we all encounter serious or less serious problems in the IT structure, during the lifetime of a company. These issues could be anything from a computer that simply is not working and the resulting problems in recovering data, to problems with emails, making it difficult to recover messages which are important for company business; from problems related to the managing system, to natural disasters such as floods, earthquakes and fires that makes data inaccessible for long periods, or as often happens, permanently lost.
2° What are the consequences of these problems for your company?
Companies that for any reason have lost data face great difficulty in recovering it, and when they do so it is at huge expense in terms of money and time. The economic impact is twofold: firstly, the internal cost of IT experts spending hours recovering data; secondly, reduced efficiency for the company as it is forced to interrupt or slow down its activities both internally and externally, regarding clients and suppliers. And what if the damage was irreparable and the data lost forever?
What happens to a law firm if the server holding their clients’ emails is compromised and there is a risk that some of their emails are gone forever? Many rely on backup by Outlook which, in the most optimistic of hypotheses, is done once a day. But what happens to the emails that haven’t yet been backed up? The answer is simple: the emails are lost.
What happens to an accounting firm if their archive system is compromised a few days before an important tax deadline? How could the tax documents be filled in without the necessary data?
What would happen to small and medium-sized businesses if they have a Virus or a big problem with their managing system that takes a long time to solve? The company’s activity would actually be paralyzed and there would be a huge cost in terms of lost or non-productive working hours, not to mentions the hours spent on data recovery. It is easy to imagine what kind of problems a logistics or shipping company could face if their service were interrupted. Company procedures increasingly trigger a domino effect: if a website or any other everyday instrument stops working, it can prevent us from issuing a delivery note, sending a truck out, telling a technician where his next intervention is, providing a simple answer.
3° Will our clients tolerate our services breaking down?
Another important question we must ask ourselves is: how long will our clients be patient? The easier it is to access a rival service or product, the less likely it is that our client will come back to check whether the service has been restored. This could mean not only a lost sale (and lost to a rival), but also that our client will browse through the market and find a competitor who can offer a more reliable service than ours. Not to mention the damage to the image of a company whose selling points are service and efficiency. If you are a company owner would you risk such huge damage?
If you are your company’s IT manager, are you sure you’ve done everything necessary to protect your company’s data?
4° Disaster recovery offers insurance for your company’s data and the solution to the problem.
When we buy a car we make sure we have full insurance cover for fire and theft, perhaps even for broken windscreen, and fully-comprehensive cover for any damage to the car. Yet, the risk of a theft or fire isn’t so high. Still, we rightly take out an insurance policy because if anything should happen, it would incur significant expense.
Thus, since we do ensure company’s assets why not to adopt an insurance against data loss or damage? Disaster Recovery solution carries out the function of protecting your data from being lost in any circumstances.
5° Ideal solution of Disaster Recovery
Thus, it is clear that DR solution is able to protect a company from nasty surprises due to unpredictable external events and, if the automatic procedures are installed, to ensure an authentic Business Continuity with no service interruption. So, which solution do we chose?
Disaster Recovery standard solution doesn’t exist because of different types of companies and their requirements. Therefore, it is necessary to analyse thoroughly company needs. The starting point is to evaluate the impact of services collapse and sort them by their critical aspects. This allows to define Recovery Time Objective (RTO) that is the targeted duration of time within which a business process must be restored and Recovery Objective point (RPO) is a necessary duration of time within which data safety measures are implemented.
Once/ When the data is collected, it is possible to develop Disaster Recovery Plan namely/ i.e. a detailed plan of procedures in an event of system disruption.
The very purpose of Disaster Recovery plan is to optimize RTO and RPO’s time according to the type of data and procedures that are processed. The plan focuses the service redundancy to guarantee total safety and efficiency to the company.
Feel free to contact us for further information on Disaster Recovery
“Prevent and prepare is easier than prevent and regret” (Harvey B. Mackay)